I was looking for a dress for my daughter's wedding and Ethos was one of the places I wish I would not and have stopped at. I found that the salespeople are very aggressive and felt that I did not have a moment to think about the purchase. I should have taken a bit more time but alas did not. Needless to say, the dress was wrapped and rung in before I even came out of the dressing room. Once I got home (a 2 hour drive), I realized that some stitching was coming undone. I phoned in to the store and was not received very well. My husband returned the dress for me and was given "eye roll" attitude from the saleslady. Because I signed their receipt I was not allowed to return the gown, flaws or not. I went in on my own later and was pretty much given the same treatment. I asked why a refund was not allowed especially since the dress was not as good a quality as I expected for the price. (They had taken and wrapped up the dress so quickly on my first trip that I did not have time to even look it over). I was told that because it was an "event' dress, the minute you walked out the door they would not honor a refund. And while I was there with my predicament, another lady was in picking up her dress. She mentioned that she had previously been offered a discount but was very promptly told that there would be no discount. At that point I left the store... never ever to return again and I will tell everyone I know the same.